Legal
Refunds and Cancellations
Placeholder refund policy for the MVP shell. The production document should align with the final offer, payment, and fulfillment operations.
Requests remain unpaid until a manual quote is approved and the member completes checkout.
If StayLux cannot fulfill a paid request, the default remedy is refund or re-accommodation at the operator's discretion.
Refund and cancellation outcomes depend on booking stage, partner conditions, and member-specific itinerary constraints.
The final refund policy should be tied to legal versioning and recorded at request submission time.